RETURN POLICY

RETURN POLICY

All returns must be made within 30 days. We do not accept returns on custom orders. In the instance of breakage during shipping, items will be replaced, free of charge. Any breakage after 30 days will be replaced at 50% of retail price unless the breakage is due to accident or malice, in which case replacements will be charged at 100% of cost. If true product flaw occurs, item will be replaced.

As an artisanal product, slight irregularities are part of the work's aesthetic beauty and charm. Each piece is handmade and, occasionally, irregularities lead to cracking and wear. Although the items are durable, sometimes pieces wear out over time. Wear from regular use over a period of years is normal. 
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